Neil Huffman Nissan of Frankfort Honored with Customer Satisfaction Award

Frankfort, KY February 21, 2023 – Neil Huffman Nissan of Frankfort, part of the Louisville, KY-based Neil Huffman Automotive Group, has been recognized by Reputation, a global leader in reputation experience management, with its 800 Award.

One of the highest achievements a business can earn, Reputation’s 800 Award highlights those that put customer experience at the very core of their strategy, and are driven by the voice of the customer to succeed.

Locations that win the 800 Award consistently collect, understand and apply any and all feedback so that they can make data-driven decisions to ensure that the customer will have the best possible experience.

Kameron Huffman, General Manager, noted: “It’s an honor to be included as a recipient of the 2022 Reputation 800 Award. Every department within our dealership knows the importance of the customer experience, and we’re delighted to be recognized on a national level for this achievement.” 

To determine 800 Award honorees, Reputation pulls a list of the Reputation Scores for every business location on the Reputation platform. Those that are honored will have achieved a score of 800 or higher due to their focus on high customer satisfaction throughout the past year.

“We congratulate Neil Huffman Nissan of Frankfort on its dedication to prioritizing customer satisfaction over the past year,” says Dave Mingle, Global Head of CX at Reputation. “Strong customer experiences are at the core of consistent business growth, we are thrilled to see that Neil Huffman Nissan of Frankfort is committed to listening to and taking action on customer feedback to make meaningful improvements.”

The Reputation Score is a proprietary tool that measures review sentiment, volume, spread, recency, response, and length, along with brand reach and health, social engagement, business listing accuracy and search impressions.

For more information, please visit reputation.com/800-award.

 

About Neil Huffman Nissan of Frankfort

Neil Huffman Nissan of Frankfort is proudly a part of the Neil Huffman Automotive Group, a family-owned and operated dealership group since 1969. The Neil Huffman Auto Group provides quality new, pre-owned, and certified vehicles to Frankfort, KY shoppers, and beyond. The Neil Huffman Auto Group includes dealerships strategically located throughout the Louisville, KY, Frankfort, KY, and Southern Indiana areas. 

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About Reputation

Reputation is the only platform that manages consumer feedback from acquisition to loyalty. Functioning as a business’ eyes and ears in the spaces where customers talk, post, review, and recommend, Reputation analyzes vast amounts of public and private feedback data to uncover predictive insights for companies to act on and improve the customer experience. Backed by Marlin Equity Partners, Bessemer Ventures, and Kleiner Perkins, Reputation turns consumer feedback into fuel to grow businesses around the world. Visit reputation.com to learn more.

Tags: Awards, Customer Satisfaction
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